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This annual event will provide a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward.  There has perhaps been no bigger challenge in recent times than the coronavirus pandemic – something that has sharply brought into focus the need for public service organisations to be responsive, resilient and agile.  From March 2020, the way we live and work has been utterly changed, as has the role that technology now plays.  All areas of our public services have been hugely impacted, particularly health, education and social welfare and digital inclusion has never been more important.  As part of the national Covid-19 response, the move towards digital public services has been accelerated to ensure they can deliver for Northern Ireland’s citizens.

This conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as we look to the post-Covid recovery.


Confirmed speakers

Mike Beaven
Government Transformation Lead, Amazon Web Services
Stephanie Berkeley
Manager, Farm Safety Foundation
James O’Neill
Quality Assurance Practice Lead, Expleo
Colin Daysh
Head of IT/IS, Belfast Metropolitan College
Joe Dolan
Head, Northern Ireland Cyber Security Centre
Alan Dooley
Head of Digital Strategy & EU Programmes, Limerick City & County Council
Peter May
Permanent Secretary, Department of Justice
Bill McCluggage
Managing Director, Laganview Associates
Anita Holmes
Covid-19 Response Programme Manager, HM Revenue & Customs
Catherine McFarland
Director of Finance, Audit & Assurance, Northern Ireland Housing Executive
Nial Mc Sorley
Digital Services Manager, Causeway Coast and Glens Borough Council
Ignatius O’Doherty
Director of Digital Shared Services, NICS Enterprise Shared Services
Pauline Yau
Head of Public Sector, UK & Ireland, Zoom UK
Dan West
Chief Digital Information Officer, Department of Health
Geraldine Devine
Head of IT, Department of Agriculture, Environment and Rural Affairs
Mark Gillan
Digital Innovation Commissioner, Belfast City Council
Lisa McIlvenna
Deputy Managing Director, Business in the Community
Ronan Laffan
Head of Advisory Services, Version 1

Key themes covered:

  • Accelerating the digitalisation of public services;
  • Putting digital at the heart of our economic recovery;
  • Responding to the pandemic: Digital strategy for resilient organisations;
  • Citizen engagement – making government accessible;
  • Collaboration as part of the Covid-19 response;
  • Digital transformation for resilience and better healthcare;
  • The future of work: Supporting hybrid working;
  • Cyber security in the health sector;
  • Better data for better services;
  • Improving the user experience;
  • eLearning: A new way of working;
  • Emerging technologies and IoT;
  • Embracing Robotics and AI in the public sector: Challenges and opportunities;
  • Smarter government, driven by digital;
  • Digital inclusion: Technology to empower citizens;
  • Best practice case studies in digital delivery from outside Northern Ireland.

Who will be participating:

The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:

  • Chief Executives / Directors / senior managers
  • Chief Information Officers / IT Directors
  • Local government officers
  • Policy makers
  • Corporate planners
  • Board members of public sector agencies
  • Voluntary / community sector leaders / NGOs
  • Health / education sector professionals
  • Services organisations – IT / telecoms / advisory

Benefits of registering:

✅ Discuss the digital transformation of public services

✅ Hear directly from those responsible for driving these programmes forward

✅ Learn about innovative projects already being implemented

✅ Look ahead to Northern Ireland’s post-Covid recovery

Digital Government 2021 will take place as a hybrid event.  We look forward to welcoming delegates to the Europa Hotel for the full conference and networking experience.  Your safety will remain our highest priority with all the necessary social distancing and hygiene measures in place.  If you can’t join us in person, delegates can watch the event from the comfort of their own home or office.  Virtual attendance will be easily facilitated by our online conference platform and dedicated technical team.  We will follow Government guidance and keep you updated with any changes to the event.  Tickets will be transferable if the conference has to move fully online.  The Europa Hotel meets the Covid-19 industry standard We’re Good to Go.  To read more about the hotel’s peace of mind policy please visit www.hastingshotels.com/peaceofmind.


£195+ VAT
Digital Government - Delegate Fee
  • In person or virtual event fee
£175 + VAT
Digital Government - Public sector delegate fee
  • In person or virtual event fee

Exhibition opportunities

There are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit, contact Olivia Ross on +44 (0)28 9261 9933 or email olivia.ross@agendani.com.