09.00

Chair’s welcome and introduction
Bill McCluggage, Managing Director, Laganview Associates

09.05

The future of digital public services post Covid-19: What’s next?
Ignatius O’Doherty, Director of Digital Shared Services, NICS Enterprise Shared Services

Driving innovation in the delivery of public services
Presented by Version 1

Project Pitlane and the importance of putting digital at the heart of Northern Ireland’s post-Covid economic recovery
Mark Gillan, Digital Innovation Commissioner, Belfast City Council

Coronavirus Job Retention Scheme: Rapidly designing and building a successful digital service
Claire McGuckin, Director, Covid-19 Response Programme, HM Revenue & Customs

Delivering a digital strategy through collaboration
Alan Dooley, Head of Digital Strategy & EU Programmes, Limerick City & County Council

Question & answer session / Panel discussion

11.00

TEA/COFFEE AND NETWORKING BREAK

11.20

Digital Justice Strategy 2020–2025: Collaboration across organisations to deliver a more effective system
Peter May, Permanent Secretary, Department of Justice

Better outcomes for citizens with innovative technology
Mike Beaven, Government Transformation Lead, Amazon Web Services

Designing public services for the digital age
Geraldine Devine, Head of IT, Department of Agriculture, Environment and Rural Affairs

Driving innovation in the delivery of services to citizens
Nial Mc Sorley, Digital Services Manager, Causeway Coast and Glens Borough Council

Digital Inclusion: Is collaboration the key?
Lisa McIlvenna, Deputy Managing Director, Business in the Community

Question & answer session / Panel discussion

13.15

LUNCH AND NETWORKING BREAK

14.00

Digital transformation for resilience and better healthcare
Dan West, Chief Digital Information Officer, Department of Health

Six times faster: deploying digital in a good news culture
James O’Neill, Quality Assurance Practice Lead, Expleo

New ways of working for an innovative and responsive organisation
Catherine McFarland, Head of Finance, Audit & Assurance, Northern Ireland Housing Executive

Embracing virtual reality to improve safety in the farming industry
Stephanie Berkeley, Manager, Farm Safety Foundation

Question & answer session / Panel discussion

15.15

TEA/COFFEE AND NETWORKING BREAK

15.30

The future of work: Supporting hybrid working without losing productivity
Pauline Yau, Head of Public Sector, UK & Ireland, Zoom

Cyber security and the threats public sector organisations face
Joe Dolan, Head, Northern Ireland Cyber Security Centre

The impact of Covid-19 on Further Education: A new way of working and learning
Colin Daysh
, Head of IT/IS, Belfast Metropolitan College

Cyber security in the health sector: Balancing security with increasing digital access
Stephen Stewart, eHealth Lead, Health & Social Care Board (invited)

Question & answer session / Panel discussion

17.00

Chair’s summary followed by conference close