Chairman’s welcome and introduction
Bill McCluggage, Managing Director, Laganview Associates


Enabling the delivery of digital government services
Ignatius O’Doherty, Director of Digital Shared Services, NICS Enterprise Shared Services

The Digital University: Driving transformation in Higher Education
Alex Butler, Chief Digital and Information Officer, University of Bath

Transforming the public sector through technology
Ronan Laffan, Head of Advisory Services, Version 1

Delivering better and more accessible services
Deirdre Mussen, Digital Transformation Consultant, Department of Agriculture, Environment and Rural Affairs

Data analytics to deliver benefits to customers and organisations
Ashling Cunningham, CIO, Ervia

Question & answer session / Panel discussion




The ONSIDE Project: Encouraging digital involvement in the community
Orla McCann, ONSIDE Project Manager, Disability Action

Digital in practice: the Dementia eHealth and Data Analytics Pathfinder Programme
Seamus McErlean, Commissioning Lead, Health and Social Care Board
Soo Hun, Programme Manager, Health and Social Care Board

Ensuring gender diversity and inclusion in the industry
Victoria McCallum, IT Contractor, LALC Consulting

Mobile policing: Building a smarter force
Tim Willoughby, Head of Digital Services and Innovation, An Garda Síochána

Question & answer session / Panel discussion




Connected citizens: The making of a smart city
Deborah Colville, City Innovation Manager and Head of Smart Belfast, Belfast City Council

Rethinking how services are better delivered through innovative and wide-ranging transformation
Francine Hillemand, Digital Transformation Manager, Education Authority

Digital transformation in Northern Ireland’s health sector
Dan West, Chief Digital Information Officer, Department of Health

Accelerating digital ambition: Improving the customer journey
Tom Gormley, Digital Project Manager, Invest Northern Ireland

Question & answer session / Panel discussion


Chairman’s summary followed by conference close