We have undergone a digital evolution. This is not something that has happened overnight – after all, data has been stored and processed digitally for decades. However, in the last few years massive strides in mobile, social, data analytics and the cloud has changed how we live and work. How has digital impacted on our public sector?
When it comes to digital public services, people want it. We are no longer consuming other services in the traditional manner whether it be booking flights or banking online. So it follows that citizens now expect to interact with government services in the same manner. Digital is also significantly more efficient in delivering services than traditional channels. And perhaps most importantly, it gives public sector organisations the opportunity not just to digitise existing processes but to look for real transformation opportunities, particularly if they can look at the service from the user’s perspective and redesign based on user need.
However, becoming ‘digital by default’ is not without its challenges, often public sector organisations exist in an intricate environment with high levels of compliance needed, large volumes of personal data and a diverse range of responsibilities.
This multi-stream conference will feature a range of expert speakers who will talk about their digital transformation journey – from improving internal processes to cutting edge citizen facing technologies. It will also feature case studies from organisations that have radically changed how services are delivered through innovative digital platforms.
Speakers confirmed so far...
Managing Director, Consult NB1 Limited
Head of eHealth and EU Engagement, Department of Health
Service Design Manager, Cork County Council
Head of Digital Public Services, Scottish Government
Managing Director, Laganview Associates
Director of the Irish Passport Service, Department of Foreign Affairs and Trade
Director of Prisons, Northern Ireland Prison Service
Chief Digital Officer, Tourism NI
Who you can expect to meet:
The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:
- Chief Executives / Directors / senior managers
- Chief Information Officers / IT Directors
- Local government officers
- Policy makers
- Corporate planners
- Board members of public sector agencies
- Voluntary / community sector leaders / NGOs
- Health / education sector professionals
- Services organisations – IT / telecoms / advisory
Key themes covered:
- The future of digitising public services
- Key trends for the next five years
- Citizen engagement – making government accessible
- Better data for better services
- Emerging technologies and IoT
- Robotics and AI: challenges and opportunities
- Fostering the culture for innovation
- Digital inclusion: technology to empower citizens
- Driving uptake of digital services by improving user experience
- Best practice case studies in digital delivery
‘We are on a journey which has delivered success but we continue to challenge our processes and procedures. Our focus more recently is on personalising the digital government experience. So watch this space.”
Sponsorship and Exhibition
…interested in increasing the profile of your organisation with leaders from Northern Ireland’s public sector?
…don’t miss the opportunity to showcase your expertise!
There are still a number of sponsorship opportunities available at this conference. For further information on the packages remaining and speaking opportunities at the event please call Lynda Millar on +44 (0)28 9261 9933 or email firstname.lastname@example.org.
There are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive, multi-stream conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit, contact Claire Speers on 028 9261 9933 or email email@example.com