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We have undergone a digital evolution.  This is not something that has happened overnight – after all, data has been stored and processed digitally for decades.  However, in the last few years massive strides in mobile, social, data analytics and the cloud has changed how we live and work.  How has digital impacted on our public sector?

When it comes to digital public services, people want it.  We are no longer consuming other services in the traditional manner whether it be booking flights or banking online.  So it follows that citizens now expect to interact with government services in the same manner.  Digital is also significantly more efficient in delivering services than traditional channels.  And perhaps most importantly, it gives public sector organisations the opportunity not just to digitise existing processes but to look for real transformation opportunities, particularly if they can look at the service from the user’s perspective and redesign based on user need.

However, becoming ‘digital by default’ is not without its challenges, often public sector organisations exist in an intricate environment with high levels of compliance needed, large volumes of personal data and a diverse range of responsibilities.

This multi-stream conference will feature a range of expert speakers who will talk about their digital transformation journey – from improving internal processes to cutting edge citizen facing technologies.  It will also feature case studies from organisations that have radically changed how services are delivered through innovative digital platforms.

Speakers confirmed so far...

Noel Brady

Noel Brady

Managing Director, Consult NB1 Limited

Elaine Colgan

Elaine Colgan

Head of eHealth and EU Engagement, Department of Health

Julianne Coughlan

Julianne Coughlan

Service Design Manager, Cork County Council

Julie Kane

Julie Kane

Head of Digital Public Services, Scottish Government

Bill McCluggage

Bill McCluggage

Managing Director, Laganview Associates

Fiona Penollar

Fiona Penollar

Director of the Irish Passport Service, Department of Foreign Affairs and Trade

Austin Treacy

Austin Treacy

Director of Prisons, Northern Ireland Prison Service

Dave Vincent

Dave Vincent

Chief Digital Officer, Tourism NI

Trisha Ward

Trisha Ward

Assistant Director, Libraries NI

Steven Walls

Steven Walls

Head of ICT, Mid and East Antrim Borough Council

Paul Wickens

Paul Wickens

Chief Executive, NICS Enterprise Shared Services

Who you can expect to meet:

The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:

  • Chief Executives / Directors / senior managers
  • Chief Information Officers / IT Directors
  • Local government officers
  • Policy makers
  • Corporate planners
  • Board members of public sector agencies
  • Voluntary / community sector leaders / NGOs
  • Health / education sector professionals
  • Services organisations – IT / telecoms / advisory

Key themes covered:

  • The future of digitising public services
  • Key trends for the next five years
  • Citizen engagement – making government accessible
  • Better data for better services
  • Emerging technologies and IoT
  • Robotics and AI: challenges and opportunities
  • Fostering the culture for innovation
  • Digital inclusion: technology to empower citizens
  • Driving uptake of digital services by improving user experience
  • Best practice case studies in digital delivery
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‘We are on a journey which has delivered success but we continue to challenge our processes and procedures.  Our focus more recently is on personalising the digital government experience.  So watch this space.”
Paul Wickens

Benefits of attending:

✅ Discuss the digital transformation of public services

✅ Hear directly from those responsible for driving these programmes forward

✅ Learn about innovative projects already being implemented

✅ Network with other professionals across the public, private and voluntary sectors

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Networking

The conference is structured in such a way to provide a high level of interaction between speakers and delegates. There will be plentiful opportunities for questions as well as discussion in each of the sessions. In the margins of the event there will also be ample scope for business development during the busy networking breaks which take place in our exhibition area.

Registration

£245+ VAT
Digital Government - Delegate Fee
£195+ VAT
Digital Government - Public sector delegate fee

Sponsorship and Exhibition

…interested in increasing the profile of your organisation with leaders from Northern Ireland’s public sector?

…don’t miss the opportunity to showcase your expertise!

 

There are still a number of sponsorship opportunities available at this conference.  For further information on the packages remaining and speaking opportunities at the event please call Lynda Millar on +44 (0)28 9261 9933 or email lynda.millar@agendani.com.

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Exhibition opportunities

There are a limited number of opportunities to become involved with this conference as an exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive, multi-stream conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit, contact Claire Speers on 028 9261 9933 or email claire.speers@agendani.com