Digital Government 2022 Understand ● Connect ● Deliver ● Titanic Belfast

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Digital Government 2022

This annual event provides a valuable opportunity to bring together key stakeholders to gain insight into the government’s objectives for digital transformation and hear directly from those responsible for driving this forward. Taking place as a fully in person event, reconnect and network with your peers and colleagues, key senior policy makers and decision takers. The conference also features a sold out exhibition zone featuring some of Northern Ireland’s leading expert solution providers.

As part of the national Covid-19 response, the move towards digital public services gathered pace to ensure they could deliver for citizens. Looking forward, any transformation agenda should continue to meet this increased demand and growing expectations of the public, delivering more personalised and responsive user experiences. For many organisations this will mean moving from a tactical pandemic response to a permanent delivery model and refocusing IT and digital strategies to drive the post Covid recovery.

With the majority of NICS and public sector workers still working remotely or adopting a formal hybrid approach, dependence on digital technology has never been greater with a growing need to enhance digital skills and build organisations’ digital capability. While remote working can offer great benefits, it also exposes new cyber risks that need to be managed.

The need to continually drive forward digital inclusion is also a critical issue – while the pandemic caused a surge in digital interaction with public services, it also exacerbated the digital divide for those who remain offline.

This conference will feature a range of expert speakers who will talk about their digital transformation journey and look ahead to what’s next as we look to a new work future and collaborate to build future-proof organisations.

Conference themes Key themes covered:

  1. Designing public services for the digital age;
  2. Building resilient organisations;
  3. Transforming public services through the cloud;
  4. The hybrid workforce: Managing cyber risk;
  5. Citizen engagement – making government accessible;
  6. Emerging technologies, 5G and IoT;
  7. Healthcare: Engaging patients and staff with digital technologies;
  8. Digital policing: Building a smarter service;
  9. Providing measurable benefits to citizens;
  10. Identifying cyber threats for public sector organisations;
  11. Digital education: A new way of learning;
  12. Improving the user experience;
  13. Embracing Robotics and AI in the public sector: Ensuring ethical design and good governance;
  14. Digital inclusion: Technology to empower citizens;
  15. Best practice case studies in digital delivery from outside Northern Ireland.


Programme Conference programme

Session one

  • Chair’s welcome and introduction: Bill McCluggage Managing Director Laganview Associates
  • The future of digital public services: What’s next? Ignatius O’Doherty Director of Digital Shared Services NICS Enterprise Shared Services
  • Digital policing: Building a smarter force Jeff McNamara Director of Information and Communications Services Police Service of Northern Ireland
  • AI to drive innovation in the delivery of public services Gillian Armstrong Senior Solutions Architect Amazon Web Services
  • Digital First: Connecting with citizens Martyn Wallace Chief Digital Officer Scottish Local Government
  • Fostering entrepreneurship and innovation to drive the knowledge economy Adrian Johnston Director of Strategic Business Development Catalyst
  • Question & answer session / Panel discussion


Session two

  • Avoiding the Hype in Hyperautomation: tools for implementation in government Andrew Bruce Director of Software Development Delivery Expleo
  • Innovation to enhance the customer journey Clare Costello Head of Digital and Customer Information Translink
  • Digital inclusion: Equipping young people with digital skills Stephen Dallas CEO The Bytes Project
  • eCareWell and Homes for Healthy Ageing: How can we improve healthy ageing? Professor Joan Condell Intelligent Systems Research Centre Ulster University
  • Question & answer session / Panel discussion


Session three

  • Digital Security by Design: Transforming technology to create a more resilient, secure future Nuala Kilmartin Innovation Lead, Digital Security by Design Innovate UK
  • Aligning public services with the eXperience economy John Glennane CEO Capventis
  • Digital transformation for better healthcare: Moving from a pandemic response to a permanent delivery model Dan West Chief Digital Information Officer Department of Health
  • Cyber security and the threats public sector organisations face David Crozier Head of Strategic Partnerships & Engagements, ECIT Queen’s University Belfast
  • Question & answer session / Panel discussion


Geraldine Devine Deputy Digital Director Department of Agriculture, Environment & Rural Affairs

David Crozier Head of Strategic Partnerships and Engagement, ECIT Queen's University Belfast

Dave Walker Principal Specialist Solutions Architect, Security and Compliance AWS

Declan McAllister Director of Registration & Corporate Services NI Social Care Council

Chairman’s summary followed by conference close

Who will attend?

The event will be of interest to senior managers and decision-makers working across Northern Ireland’s public and private sectors. Not just for CIOs, it is also for those within organisations in policy-making and service delivery roles. Delegates will include:

  • Chief Executives / Directors / senior managers
  • Chief Information Officers / IT Directors
  • Local government officers
  • Policy makers
  • Corporate planners
  • Board members of public sector agencies
  • Voluntary / community sector leaders / NGOs
  • Health / education sector professionals
  • Services organisations – IT / telecoms / advisory

Benefits of attending:

  • Discuss the digital transformation of public services
  • Hear directly from those responsible for driving these programmes forward
  • Learn about innovative projects already being implemented
  • Look ahead to a new way of working


The conference is structured in such a way to provide a high level of interaction between speakers and delegates. There will be plentiful opportunities for questions as well as discussion in each of the sessions. In the margins of the event there will also be ample scope for business development during the busy networking breaks that take place in the exhibition area. With conferences now fully back in person, take the opportunity to reconnect with your peers and colleagues!

Sponsorship and exhibition opportunities

There are a limited number of opportunities to become involved with this conference as a sponsor or exhibitor. This is an excellent way for organisations to showcase their expertise and raise their profile with a key audience of senior decision makers from across Northern Ireland’s public sector. This interactive conference provides an excellent opportunity for making contacts and networking. For further information on how your organisation can benefit contact Karen Fitzmaurice on 028 9261 9933 or email

Register Secure your place today

Public sector delegate rate

+ VAT @ 20% = £234


Standard delegate rate

+ VAT @ 20% = £294